Ono Retail Group · Learning Portal

Learn the job.
Grow in the role.

Ono Retail Learning is where every Ono Retail Group employee builds the skills for their role, from the first day in store to leading a team.

Browse the course catalogueSign inGo to my dashboard
Role-based journeysEnglish · IndonesiaBadges and competencies
Facilitator leading a planning workshop at a wall of sticky notes while colleagues work on laptops
Learning at Ono Retail Group

One place for everything you need to learn.

Your learning is organised around your role and your store, so you always know what to complete next and why it matters.

Role-based learningCourses are assigned by job role, store, and region. You see what applies to you.
Store onboardingA structured first 30 days for every new store employee.
Compliance and safetyMandatory safety, loss prevention, and cybersecurity training, tracked to completion.
RecognitionBadges, points, and competency records that show what you can do.
How it works

Three steps from sign-in to sign-off.

Every course follows the same simple pattern, so you spend your time learning, not finding your way around.

01Sign inYour dashboard shows the learning assigned to your role and what is due next.
02Read and practiseShort reading pages followed by interactive practice, in English or Bahasa Indonesia.
03Check and applyPass the final check, apply it on the job, and get sign-off from your supervisor.
Learning journeys

A learning journey for every role.

Each role has a set sequence of courses. Complete one and the next step opens.

Store Crew and CashierFor new and current store employees.
  1. New Employee Onboarding
  2. Customer Service Excellence
  3. POS & Cash Handling Fundamentals
  4. Retail Safety & Loss Prevention
  5. Cybersecurity Awareness
Store SupervisorFor supervisors who lead a shift.
  1. Customer Service Excellence
  2. Retail Safety & Loss Prevention
  3. Cybersecurity Awareness
  4. Store Supervisor Essentials
Head OfficeFor corporate and support teams.
  1. Cybersecurity Awareness
  2. Learn Better in the Digital Workplace

Journeys are built on the Retail Enterprise Capabilities framework: 8 domains and 27 competencies.

Featured course · Onboarding

The first 30 days in store, designed as one connected journey.

New Employee Onboarding prepares new store employees at Ono Retail Group to serve customers and run store routines with confidence.

01Welcome to Ono Retail GroupThe company, its values, and what is expected of store employees.
02Working in RetailThe store role, the customer journey, and daily standards.
03Customer ExperienceGreeting customers, identifying needs, and recovering service.
04Operations & SafetyPOS, cash handling, stock, safety, and compliance.
05Assessment & ObservationA final assessment and an on-the-job check by the store supervisor.
Cohort-based enrolmentCompletion trackingCompetency mappingSupervisor sign-offCompletion badge
Explore the onboarding course
Course catalogue

Courses for every store role.

Six core courses, each assigned by job role, mapped to the capability framework, and tracked through completion rules and assessments.

Employee OnboardingNew Employee Onboarding – Retail StoreThe first 30 days for new store employees, from company basics to supervisor observation.4 hours + observed shiftONB-101Customer ExperienceCustomer Service ExcellenceService standards under pressure, needs discovery, and complaint handling.90 minutesCX-201Retail OperationsPOS & Cash Handling FundamentalsTransaction workflow, cash controls, till errors, and fraud awareness.75 minutesOPS-201Compliance & SafetyRetail Safety & Loss PreventionStore hazards, incident reporting, and actions that reduce shrinkage.45 minutesCOM-101Digital & SystemsCybersecurity Awareness for Retail EmployeesPasswords, phishing, customer data, and POS security.40 minutesDIG-101LeadershipStore Supervisor EssentialsDaily briefings, team coordination, coaching, and problem solving.2 hoursLPM-201
See the full catalogue
Frequently asked questions

A few things you might want to know.

Who is this portal for?

Every Ono Retail Group employee: store crew, cashiers, supervisors, warehouse teams, and head office.

Which courses do I need to complete?

Your dashboard shows the learning journey for your role. Onboarding, safety, and cybersecurity courses are assigned automatically.

Are courses available in Bahasa Indonesia?

Yes. Every course is available in English and Bahasa Indonesia. Change the language from the menu at the top of the page.

How is my progress tracked?

Each course has clear completion rules. Quizzes, interactive modules, and supervisor observations update your progress, competencies, and badges.

Is Ono Retail Group a real company?

No. It is a fictional retailer used to demonstrate a corporate LMS. The site is a portfolio project by Dwi Hardiono, and the photos come from stock libraries such as Pexels and Unsplash.

About this demo

Ono Retail Group is a fictional company.

This portal is a working corporate LMS demo, designed and built on Moodle by Dwi Hardiono, Learning System & Digital Learning Specialist.

View portfolioEmailLinkedIn