Section outline

• Select section Course overview

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  Course overview

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  Learn the POS transaction workflow, cash controls, and the most common till errors and fraud attempts. Required before you operate a till unsupervised.

  Duration75 minutes

  ForCashiers and till-trained crew

  To completeAll lessons + pass 80%

  You will be able to

  • Process sales, returns, and voids in line with authorisation rules.
  • Apply cash handling controls from float count to end-of-shift reconciliation.
  • Recognise common till errors and fraud attempts and respond correctly.

  Start with lesson 1

  In this course

  1. 1POS Transaction WorkflowLesson · 20 min
  2. 2Cash Handling ControlsLesson · 20 min
  3. 3Common Errors and Fraud AwarenessLesson · 20 min
  4. 4AssessmentAssessment, pass 80% · 15 min
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  Course content

  • Select activity 1. POS Transaction Workflow

    

    1. POS Transaction Workflow Page

    Completion

    Students must

    

    View
  • Select activity 2. Cash Handling Controls

    

    2. Cash Handling Controls Page

    Completion

    Students must

    

    View
  • Select activity 3. Common Errors and Fraud Awareness

    

    3. Common Errors and Fraud Awareness Page

    Completion

    Students must

    

    View
  • Select activity 4. Assessment

    

    4. Assessment Quiz

    Completion

    Students must

    

    Receive a grade

    

    Receive a passing grade

    Scenario-based assessment covering all modules of this course. Pass mark 80%. Up to 3 attempts; your highest grade counts.