Standard sale
- Greet the customer and ask for the membership card.
- Scan every item. Check the screen for the correct description and quantity.
- Confirm the total with the customer.
- Take payment: cash, card or e-wallet. For card, the customer handles their own card and PIN.
- Offer the receipt and thank the customer.
Transactions that need a supervisor
| Transaction | Rule |
|---|---|
| Void after payment | Supervisor authorisation at the till |
| Refund | Supervisor authorisation; refund to original payment method |
| Price override | Supervisor authorisation with reason code |
| Manual price entry | Price check first, then supervisor approval |
Last modified: Friday, 2 October 2026, 3:46 PM