Welcome to your onboarding

This programme prepares you for your first 30 days as a store employee at Ono Retail. Complete the modules in order. Each module takes 20–40 minutes.

Your onboarding path

WhenWhat you complete
Day 1–2Module 1 Welcome to Ono Retail, Module 2 Working in Retail
Week 1Module 3 Customer Experience Fundamentals, Module 4 Store Operations
Week 2Module 5 Safety & Compliance (mandatory), Module 6 Final Assessment
Week 3–4Module 7 On-the-job observation with your Store Supervisor

To complete onboarding you must

  • View all core learning content in Modules 1–5.
  • Pass each module knowledge check.
  • Pass the Final Assessment with at least 80%.
  • Have your on-the-job observation signed off by your supervisor.

Questions about access or content: contact your Store Supervisor or the Learning & Development team.

Last modified: Friday, 2 October 2026, 11:09 AM